شحن
Shipping Policy
Last updated: [Insert Date]
At Halcyos GO, we aim to deliver your orders quickly and securely across Qatar. Please review our shipping guidelines below.
1. Delivery Coverage
- We currently deliver orders within Qatar only.
- International shipping is not available at this time.
2. Delivery Options & Timelines
- Pickup from Store (Doha) – Free, usually ready within 24 hours.
- Home Delivery (Qatar) – 1 to 3 business days, depending on location.
- Express Delivery (Doha only) – Same day delivery (if order placed before 12 PM).
3. Shipping Fees
- Pickup from store: Free
- Standard delivery within Doha: QAR 15
- Delivery outside Doha (within Qatar): QAR 25
- Express delivery (Doha only): QAR 40
- Delivery fees are non-refundable.
4. Order Processing
- Orders are processed daily between 10 AM – 6 PM.
- Orders placed after 6 PM will be processed the next business day.
- You will receive a confirmation email/WhatsApp message once your order is dispatched.
5. Failed Deliveries
- If the delivery attempt fails (e.g., incorrect address, customer unavailable), our team will contact you to reschedule.
- Additional delivery charges may apply for repeated failed attempts.
6. Pre-Orders & Out-of-Stock Items
- Pre-ordered items will be shipped as soon as stock is available.
- You will be notified of any expected delays.
7. Contact Us
If you have questions about delivery, please contact us:
📍 Halcyos GO – Doha, Qatar
📧 Email: support@halcyosgo.com
📱 WhatsApp: +974-33887001
